Resources›FAQ
Frequently asked questions
Straight answers about the monthly campaign, Plans and billing, staying in control, the API and the Academy. Can't find yours? Use the filter or contact the team.
Getting started
What is AI92?
AI92 is an autonomous marketing team on subscription. Every 30-day cycle it plans your campaign, designs and writes your content, keeps your Google Business Profile fresh, answers your reviews, works on your SEO and AI visibility, and reaches out to real prospects - while you approve, edit or deny everything from one dashboard.
Learn more →How is AI92 different from ChatGPT or a generic AI assistant?
An assistant writes when you ask. AI92 runs: it discovers contacts, generates and schedules content, publishes to your connected channels, replies to reviews and reallocates effort cycle after cycle - with every action metered in credits and nothing going live without your approval seat.
How do I get started?
Start the 48-hour free trial - the full platform, no credit card required. AI92 pre-generates a strategy for your business before your first login, and you keep everything the AI creates for you during the trial.
Learn more →Do I need marketing experience to use AI92?
No. The AI Marketing Director plans each cycle and shows you everything in preview - you just decide what goes live. When you want to go deeper, AI92 Academy's free video courses take you from the basics to advanced playbooks.
Learn more →Who is AI92 for?
Local businesses that want a full marketing team without hiring one, growing brands that need volume, agencies running campaigns for clients (there is a dedicated Academy course for agencies), and developers who want the same engine behind an API.
Plans, pricing & billing
What Plans does AI92 offer?
Five monthly Plans - Basic ($150), Standard ($250), Purple ($499), Silver ($799) and Gold ($1,799) - plus the 48-hour free trial. Every Plan is the same AI team with the same approval seat; capacity, channels and intelligence step up as you grow.
Learn more →What actually changes between the Plans?
Capacity and depth. Weekly content grows from 6 posts and 2 AI videos on Basic to 22 posts and 8 AI videos on Gold; monthly outreach from 500 contacts and 1,500 messages to 12,000 contacts and 20,000 messages; and your campaign can expand from 1 target country and language up to 5 countries in 15 languages - with extra channels and deeper intelligence on higher Plans.
Which Plan should I choose?
Take the free Plan Recommender: five questions about your goals and volume, and it suggests a tier. There is also a full Academy course that walks through every Plan in detail, in English and Spanish.
Learn more →Can I change or cancel my Plan at any time?
Yes. Plans are monthly subscriptions - you manage upgrades, downgrades and cancellation yourself from your billing settings.
Which currencies can I pay in?
Prices are set exactly in USD, EUR, GBP, CAD and AUD. The site also shows estimated prices in 20 more display currencies, picked automatically from your location - and you can switch currency at any time from the selector.
What does “no charge on failure” mean?
Every paid action reserves credits first and refunds them automatically if the job fails or returns nothing usable. You can follow it line by line in your billing ledger - reserve, then settle or refund.
I only need help with Google reviews - is there a smaller product?
Yes. Manage Google Reviews is a standalone subscription at $14.99/month: AI-drafted replies to every review with your approval, independent of the growth Plans, with 30 days' notice to cancel.
Learn more →Your campaign, month to month
What actually happens each month?
Each 30-day cycle has four beats: the AI plans your calendar and campaign and shows it in preview; it creates your images, AI videos, posts and review replies; it reaches out to verified prospects across email, social and SMS; and it measures reach, engagement, leads and rankings country by country - then the next cycle reallocates toward what worked.
Do I stay in control of what gets published?
Yes. By default every post, review reply and outreach message queues in your approval studio - you approve, edit or deny with a note the AI learns from. Auto-send is an explicit switch you enable per workflow, only when you are ready.
Which channels can AI92 publish to?
Facebook, Instagram, Threads, YouTube and Google Business Profile today, with more channels - like Pinterest, Reddit and Snapchat - rolling out on higher Plans. During the trial AI92 publishes via managed accounts; on paid Plans you choose per platform whether it posts through your own connected accounts.
How does outreach work - will AI92 spam people?
No. AI92 discovers verified prospects that match your market, drafts personal 1:1 messages, and waits for your green light before anything sends. Paid Plans include a dedicated sending domain and IP so legitimate messages land in inboxes, and every reply flows into one inbox.
How does AI92 handle my Google reviews?
Every review gets an on-brand reply draft in your voice, low ratings trigger alerts, and a live reputation pulse shows how you are trending - so risk is flagged before it grows.
What is AI visibility (AEO), and why should I care?
More and more customers ask ChatGPT, Gemini or Perplexity instead of searching. AI92 tunes your content and presence for those AI answers as well as classic Google SEO - it is built into every Plan, and there is a full Academy course on it.
Learn more →Content, brand & languages
Will the content actually sound like my brand?
Yes. Everything is grounded in your brand - your colours, tone and voice. And because you approve, edit or deny each piece with notes, the AI keeps getting closer to how you would say it.
Can AI92 create videos too?
Yes. AI videos are part of every Plan's weekly content - from 2 a week on Basic to 8 a week on Gold - created and scheduled alongside your posts.
In which languages can my campaign run?
Campaign content can ship in up to 15 languages targeting up to 5 countries, depending on your Plan. The AI92 site, docs and Academy subtitles cover 52 languages.
Control, data & trust
Who owns the content AI92 creates for me?
You do - it is created for your brand and it is yours to use. You even keep everything generated during the free trial.
How does AI92 handle my data?
Your workspace data is used to run your campaign: grounding your content, finding your prospects, answering your reviews. The Privacy Policy and the Data Processing Addendum published on this site describe exactly what is processed and how. AI92 is operated by Masada Gateway Ltd.
Can AI92 do anything without my approval?
Only if you have switched that specific workflow to autopilot. Out of the box, publishing, review replies and outreach all wait in your approval queue - and you can switch autopilot off again at any time.
Is there an uptime commitment?
The AI92 API carries a 99.5% monthly uptime commitment with a service-credit ladder. Platform updates and changes are published continuously in the changelog.
Learn more →API & developers
Is there an API?
Yes - the same 150+ operations that power the dashboard, behind one key: REST, webhooks, OAuth and per-call credit pricing, with a free sandbox that needs no card. Most developers make their first call in minutes.
Learn more →How does API pricing work?
Choose what fits: monthly API subscriptions from $29 to $1,999, one-off credit packs, or pay-as-you-go - all stackable. API credits are billed in USD (with local estimates shown on the site) and never expire, subject to a 24-month account-inactivity policy.
Learn more →Is the API separate from the marketing Plans?
Yes - they are independent products that share the same engine. You can run a monthly campaign Plan, an API subscription, or both side by side.
Academy & resources
What is AI92 Academy - and is it really free?
Yes, free and open: 8 courses and 104 video lessons across a campaign track and a developer track, with subtitles in 52 languages and a full Spanish edition of the Plans course. Your progress is saved in your browser - no signup needed.
Learn more →Are the Academy certificates verifiable?
Yes. Passing a course exam issues a certificate with a unique ID and a public verification page anyone can check - and you can add it to your LinkedIn profile in one click.
What other free resources are there?
A library of free templates (briefs, calendars, checklists), a 67-term marketing glossary, free tools like the Plan Recommender, a product changelog and site-wide search - plus a newsletter you can join from the footer.
Learn more →How do I contact support or the team?
Use the contact page - the fastest way to reach the team for support, sales or press. If you are already a customer, you can also write from your dashboard.
Learn more →Still have questions?
Try the full platform free for 48 hours - no card - or talk to the team.