ProductReviews & Reputation

Pillar 5 · Understand - Reviews & Reputation

Every review answered. Every risk seen coming.

AI92 watches your Google reviews around the clock, drafts on-brand replies grounded in your own documents, and warns you when reputation risk is building - before your rating drops.

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No credit card required · Cancel anytime · Failed actions are never charged

Real product UI · demo brand data

1.0 - Pulse

One score for how your brand is really doing

The reputation pulse blends your average rating, review volume, recency and reply coverage into a single number you can track week over week - with the full star histogram and unreplied count one glance away.

Pulse scoreStar histogramUnreplied counter30-day trend

2.0 - Reply · 1 cr

AI replies, in your voice - not a template's

Replies are drafted from your own brand knowledge: the documents, product details and tone you feed AI92. Approve each one, edit before sending, or switch to full auto once you trust the voice. One credit per reply.

You hold the pen: approval mode is the default. Auto-reply is a switch you flip, not a surprise.

3.0 - Predict

See the bad week before it happens

Predictive reputation intelligence scores how at-risk your brand is right now, from review velocity, sentiment shifts and unanswered signals - so you act while it's still a trend, not a headline.

At-risk scoreSentiment signalsAlerts to your inbox

4.0 - Be the answer

Your reputation now lives inside AI answers

When buyers ask ChatGPT, Gemini or Google AI Overviews who to trust, are you in the answer? Reputation-in-AI tracks how often the major engines cite and mention your brand - and alerts you when a competitor starts taking your spot.

Already measurable, not futurism: AI answers about your market are collected and scored continuously for your brand, across five engines.

How it works

Connect your profile

Reviews, ratings and reply status sync automatically from Google Business Profile.

Approve AI replies

Drafted from your own documents - edit, approve, or automate once you trust the voice.

Watch the pulse and the risk

Reputation alerts land in your notification center while trouble is still a trend.

What it costs, exactly

Included in every growth plan - or pay per action with credits through the API. Prices come straight from the API spec; failed actions are refunded.

Reputation analytics

Free

AI review reply

1 cr

Review request

2 cr

AI Visibility overview

27 cr

Domain authority check

3 cr

Prices come straight from the API spec. The X-Credits-Consumed header is always authoritative. See the full rate card

Works hand in hand with

Publish

Reviews & reputation, honestly answered

Will AI92 reply to reviews without asking me?: Only if you tell it to. The default is approval mode: every drafted reply waits for your green light. Auto-reply is an explicit setting you can turn on per brand.
Which review sources do you support?: Google Business Profile reviews today - the source that moves local buying decisions most. Your reviews, ratings and reply status sync automatically once you connect your profile.
What exactly is the at-risk score?: A predictive score that weighs review velocity, sentiment change and unanswered signals to estimate how likely your reputation is to deteriorate soon. It's an early warning, not a grade - and it comes with the 'why' attached.
What is Reputation in AI?: Tracking of how often AI engines - ChatGPT, Claude, Gemini, Google AI Overviews, Perplexity - cite or mention your brand when answering questions in your market. It's the AEO complement to classic review management.
How is this billed?: Growth plans include reputation management. Through the API, replies cost 1 credit, review requests 2, and analytics are free. Failed actions are refunded automatically.

Put your reputation on watch - tonight

Connect your Google Business Profile and see your pulse score in your first session.

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