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AcademyLocal & Reviews MasteryThe review inbox

Managing reviews

The review inbox

All your reviews land in one place - a review inbox where you can see what's new, what's replied, and what needs attention. Instead of logging into Google and hunting, you work from a single view. The inbox is the operational heart of reputation: it's where reviews become replies. It shows status at a glance, so nothing slips. Centralising reviews is what makes replying at scale possible.
Key takeaway: One review inbox shows what's new, replied and needs attention - reviews become replies from a single view.
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