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What Is My Reputation?
Track and analyze your online reputation across platforms to understand how customers perceive your brand - and turn signals into action.
What Is My Reputation? is the brand-presence and ratings-tracking module inside AI92. It gives you a single, continuously refreshed view of how your business is perceived across Google, social, and review platforms — combined with the context needed to act.
What you see
- Rating trend across all tracked sources - weekly and monthly deltas.
- Review volume + recency - key local-SEO ranking factors.
- Sentiment drift - when something changes in how customers talk about you.
- Competitor benchmark (Silver tier and above) - track up to 3 local competitors.
- Recurring-issue detection - surface the topics that show up again and again in low ratings.
What it’s connected to
Reputation signals feed back into Markets Analysis and into the Strategist brief. When something is trending down, the system recommends an action - a review request campaign, a response template, or an escalation - before the metric hits your quarterly report.
Start tracking your reputation in 48 hours.
Included in Basic. Richer benchmarks from Silver ($799/mo) and above.